The great thing about Glaziers is that they are all here to help. The only problem is choosing the right Glazier to carry out the repair. This can be a very complicated business. Just how do you know who you can trust?

Firstly, when choosing a Glazier, you need to look in the right places. Looking in a directory or on the web can prove to be very difficult and leave you more confused than when you started. So, I recommend the best place to start is by asking a friend or relative if they have used a Glazier before. I always find that recommendation is far better than any other method of advertising. If you still cannot find a Glazier this way, then perhaps ask a builder who you know. Most people know a builder or two. They are more than likely to know of a Glazier. If this does not help, then the next place to look might be a local organisation such as ‘Age Concern’ or ‘Trading Standards’. These organisations will normally vet the tradesman that they recommend. And if there was a Glazier that kept receiving complaints, than normally, they will remove the Glazier from their records.

And, if for any reason, you still cannot find a Glazier, than the next safe bet would be to approach a well established Glazier shop. If they have been there a while, than they are more than likely to know what they are doing and at least if you are not satisfied than, you always have a premises to visit where you can go and make a complaint directly to someone in charge.

Okay, that’s say we have now found our Glazier, what should you expect? Well firstly, we want them to own a Van. That’s not too much too expect now is it. And then, we expect them to be polite and have some knowledge about what they are doing. So when they turn up, don’t be afraid to ask them some questions about themselves or the job in question. Any genuine Glazier will only be too happy to answer your questions.

Here some questions you can ask:

• How long have you been a Glazier?
• Are you busy at the moment?
• How long will the job take to complete?
• How much will the job cost?
• Is the work guaranteed?
• Does the glass that you are fitting conform to current regulations?
• Will you be taking my old glass away?

Hopefully, these questions will help you build a picture of the Glazier that you may decide to use.

And finally, price? How much will the work cost to complete? Does the price given include VAT or plus VAT? Will you be given a receipt?